Client Successes & Testimonials

About Western Litigation

 

At Western Litigation, Inc. (WLI), we believe that our successes as the industry leader in healthcare-related litigation and professional and general liability claims management are derived directly from the quality of services and solutions that we provide clients everyday. WLI provides services and solutions that assist our clients in reaching their goals to become more successful.

Client Testimonials


“We hired WLI in 2004 to help reduce defense costs. Not only has the average cost of defending each case decreased due to WLI's direct handling of claims and diligent oversight of local counsel with regard to suits, but the average indemnity payment per claim has also declined. WLI evaluates and negotiates our cases aggressively to the benefit of our facilities and bottom line. I have been very pleased with the rapid response and wise guidance from our WLI representative, Amy Evans. She has great experience and helps me cut to the chase in order to make solid decisions on all aspects of litigation. I would recommend WLI to anyone in the senior care industry.”

Clay Crosson

President/Chief Operating Officer
Americare

“The service provided by our team at Western Litigation is excellent. They have a great deal of expertise, and we have benefited many times from their advice. They work very closely with us and with our legal counsel to make sure everyone is in agreement on our approach for each case. We greatly appreciate their responsiveness. They are always quick to respond to questions or to follow-up on issues and requests involving a claim. We have been very impressed with the service provided by Western Litigation.”
Larry R. Bailey
Chief Operating Officer
Bloomington Hospital

“I have known WLI President Rob Blasio for over 20 years. He has assembled a team of professionals who are able to handle litigation nation wide with excellence. They have the ability to work with international insurance coverages and federal regulations with a high degree of skill. We, at Covenant International Insurance Company Ltd., are well pleased with the service we receive from WLI.”
Karl N. Klockars
Executive Vice President of Legal Affairs
Covenant Ministries of Benevolence

“We initially engaged Western Litigation in 2008 after a rigorous RFP process. They delivered every bit of what they promised, and they've continued to win our business due to their strategic, innovative and passionate approach to each and every claim. Their expertise in both the legal and medical realm is evidenced by their capable attorneys/medical claims adjusters. Our relationship with Western Litigation is one of trust, mutual cooperation and teamwork, and we are pleased to call them our claims partner.”
Larisa Maslic, ARM, LHRM
Risk Manager
Cross Country Healthcare, Inc.

 “Western Litigation has been our claims administrator since the inception of our risk retention group (captive insurance company). They were selected after a nation wide search, competing against many of the other top companies in the industry. We selected Western based on their breadth and depth of experience and outstanding service level. They have provided us superior service from both a claims administration level, as well as improved risk management practices.”
Richard M. Stivers
Senior Vice President & Chief Financial Officer
Deaconess Health System, Inc.

 "We have been extremely pleased with the solid advice and guidance given to EmCare and American Medical Response over many years of business with Western Litigation. The claim attorneys are experienced and have vast knowledge of important jurisdictional issues. Robert Blasio is unsurpassed in his knowledge of professional liability and also in his skills as a negotiator. I would highly recommend Western Litigation."
Julie A. Mederos
Senior Litigation Counsel
Emergency Medical Services Corporation

 "I have worked closely with Western Litigation for the last 9 years and have found them to be highly responsive and always cognizant of my group's needs. Western Litigation works in tandem with our risk program, and we jointly make decisions for the best of our practice. I feel Western Litigation performs excellently as a team member to help FEP manage their risk. I feel confident the partnership will continue for many years.”
Cheryl S. Reynolds, M.D., FACEP, CPHRM
Chief Risk Officer
Florida Emergency Physicians

“WLI managed our claims when our group had commercial insurance, and we now have them managing our claims for the risk retention group in which we are a member. We did so because the service, excellence and expertise that our WLI team brings to the table is unsurpassed. They proactively and aggressively evaluate our claims and provide us with their best recommendation, in addition to always providing alternative recommendations. WLI is ahead of the game when it comes to new laws and regulations, and they make sure that our organization is prepared and in compliance. “
Tim Seay
Chief Executive Officer
Greater Houston Emergency Physicians

 

“I love the staff at WLI. Not only are they prompt, knowledgeable and personable, they have saved us many dollars in an efficient and professional manner through their claims processing procedures. I consider them part of our KSB team. Because of them, we have enhanced our risk management program and feel our program is very comprehensive in protecting the assets of KSB Hospital.”
Barbara J. Stockton, RHIA

Director, Quality & Medical Staff Services
Katherine Shaw Bethea Hospital

"Western Litigation has done a great job for us for many years, and we recommend them wholeheartedly. They have a team of top notch, experienced claim attorneys who are not only familiar with the medical-legal issues we commonly see, but they also are particularly adept at devising proactive, creative and cost effective solutions to complex medical malpractice claims, especially in traditionally pro-plaintiff venues. They consistently think 'outside of the box' and are a key ally to have on your side in this challenging and ever changing environment."
Richard Henderson
Vice President/Claims
TransAtlantic Reinsurance Company

“Pediatric Associates, the nation’s largest pediatric practice, engaged the professional services of Western Litigation approximately three years ago. Since then, we have been extremely pleased with their expertise and the value they have added to our medical malpractice claims process. The monthly Loss Run reports have always been accurate and have proved to be a great aid in managing our SIR fund.

The greatest benefit of our relationship with Western has been the addition of Amy Evans, Esq. to our defense team. Whether confronting a plaintiff’s attorney in mediation or analyzing the pros and cons of a difficult case with our insurance carrier, Amy has always been an unyielding advocate for Pediatric Associates. Her professionalism, knowledge of the law and enthusiasm has been a great asset to Pediatric Associates. I would not hesitate to endorse Western Litigation and recommend them to any healthcare organization that desires to enhance their medical malpractice team.”
Peter J. Shulman, M.D.
Chief Executive Officer
Pediatric Associates

"We have been very pleased with Western Litigation's representation of our interests and their responsiveness to our requests. Their online system provides us with current information that facilitates a collaborative claims handling process."
Tom Syzek, M.D.
Director of Risk Management
Premier Health Care Services, Inc.

“One of the greatest benefits of working with Western Litigation is the many relationships they have with others in the medical malpractice arena. WLI's history and reputation have been valuable assets while navigating complex issues. With their knowledge and assistance, we have addressed many challenges successfully.”
Randy Pilgrim, M.D.
President and Chief Medical Officer
Schumacher Group

 "I am convinced that WLI, through their diligence and skill, has saved us hundreds of thousands in losses. They are also very responsive, available and easy to work with."
Bob Engelhard
Director of Corporate Insurance
Universal Health Services, Inc.

“This is our seventh year of using Western Litigation as our TPA. We have stayed in this relationship because of our continued success in reducing the frequency and the severity of paid claims. We wanted a collaborative approach to our claims management and any outsider would be surprised to learn that the WLI representatives are not Wayne Memorial Hospital employees. If you are looking for professional, courteous, prompt and efficient staff you want WLI on your team.” 
Linda Wilkins, RN, CPHQ
Risk Manager
Wayne Memorial Hospital

"Since 2008, Western Litigation has been instrumental in helping us develop a more effective and efficient process for claims management.  This guidance has led to the development of best practices for establishing reserves.  Terry Peterson, Esq. has been an instrumental asset in accessing our claims, and she has worked tirelessly with our defense panel to aggressively defend our claims toward outstanding resolutions.  Terry gives me the peace of mind that Concentra's claims are well tended by an individual who supports my company and protects its assets as if they were her own.  I would recommend Western Litigation to any healthcare organization looking for a dedicated, experienced, and highly professional TPA."
Tim Koscheski, ACP, MBA
Senior Claims & Safety Supervisor - Risk Management
Concentra Inc.

"We are extremely satisfied with the service provided to us by Western Litigation.  Sharon and Christine are excellent to work with and they have provided wonderful guidance.  They are always willing to listen and respond to us in a manner which suits the philosophy of our hospital while maintaining those things necessary for successful outcomes.  Thank you so much."
Martha Myers
Manager  - Risk & Safety
Columbus Regional Hospital

For more information on our professional and general liability claims management, litigation or risk management consulting services, give us a call at 800-588-0619 or email us.